Your Code is only as Good as its Support

CoreCare™ is our structured, SLA-backed software maintenance system. We monitor, fix, and improve your product after launch. So, you don’t just go live, you stay live.

The Post-Launch Gap

Most systems fail quietly. Not because they were built poorly, but because no one planned what happens after launch. CoreCare™ fills that gap with structure, accountability, and real-time support.

No visibility into uptime or system health

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Fixes dependent on developers who have left

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Performance issues missed and spotted by users

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Internal teams overwhelmed

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What CoreCare Covers

Usage Monitoring

Track feature usage and spot issues before they affect your users

Incident Response

Guaranteed response times for crashes or urgent bugs

Hotfixes & Updates

Rapid patches and scheduled updates to keep your systems stable

Indemnity Guarantee

Compensation for major downtime

Monthly Reports

Insightful reports on system health, bugs and fixes
✱ Maintenance, Monitoring, and Peace of Mind

What You Get (Deliverables)

How It Works

1
Technical Audit
We review your codebase, infrastructure and workflows to determine CoreCare™ readiness
2
Onboarding
We install monitors, define escalation paths, and set SLA agreements
3
Live Coverage Begins
We monitor your system, resolve incidents, and optimise performance every month

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