CoreCare™ is our structured, SLA-backed software maintenance system. We monitor, fix, and improve your product after launch. So, you don’t just go live, you stay live.
Most systems fail quietly. Not because they were built poorly, but because no one planned what happens after launch. CoreCare™ fills that gap with structure, accountability, and real-time support.
No visibility into uptime or system health
Fixes dependent on developers who have left
Performance issues missed and spotted by users
Internal teams overwhelmed
What CoreCare Covers
Usage Monitoring
Track feature usage and spot issues before they affect your users
Incident Response
Guaranteed response times for crashes or urgent bugs
Hotfixes & Updates
Rapid patches and scheduled updates to keep your systems stable
Indemnity Guarantee
Compensation for major downtime
Monthly Reports
Insightful reports on system health, bugs and fixes
✱ Maintenance, Monitoring, and Peace of Mind
What You Get (Deliverables)
How It Works
1
Technical Audit
We review your codebase, infrastructure and workflows to determine CoreCare™ readiness
2
Onboarding
We install monitors, define escalation paths, and set SLA agreements
3
Live Coverage Begins
We monitor your system, resolve incidents, and optimise performance every month
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